Terms & Conditions

Terms and Conditions

Welcome to Lett-uce Love, operated by Kukus Restaurant LLP. By accessing our website, you agree to the terms and conditions outlined below. Please read them carefully before placing any order.

1. Website Usage

By using our website, you confirm that you are 18 years or older or have permission from a parent or guardian. You agree to provide accurate, up-to-date information when registering or placing orders and to maintain the confidentiality of your login details.

2. Orders and Acceptance

When you place an order, you will receive an email or SMS acknowledgment. This acknowledgment is not an acceptance of your order. All orders are subject to availability, and we reserve the right to refuse or cancel any order without providing a reason, including due to pricing errors, product unavailability, or issues with payment processing.

3. Pricing and Payment

  • Pricing: All prices listed on our website are in INR and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time without prior notice.
  • Payment: Full payment is required at the time of placing the order. We accept major credit cards, debit cards, and other online payment methods. If payment is unsuccessful, your order will not be processed.

4. Delivery Policy

  • Estimated Time: We aim to deliver your order within the time indicated at checkout. However, delays due to unforeseen circumstances like traffic, weather, or force majeure may occur.
  • Customer Responsibility: It is the customer’s responsibility to ensure that the correct delivery address and contact information are provided. We are not responsible for orders delivered to incorrect addresses or missed deliveries due to customer unavailability.

5. Cancellations, Modifications, and Refunds

  • Order Modifications: Once an order is placed, it may not be modified after 10 minutes.
  • Cancellations: Orders can be canceled within 10 minutes of placement. After this period, the preparation process begins, and cancellations are not accepted.
  • Refunds: Refunds are processed in line with our Refund Policy, which covers incorrect or damaged orders.

6. Promotions and Discounts

Any promotions, discounts, or coupon codes are subject to specific terms and may not be combined unless expressly permitted. Promotions may be withdrawn or altered at our discretion, without prior notice.

7. Product Information

We make every effort to display product images and descriptions accurately. However, the appearance, taste, and ingredients of actual products may vary slightly from images or descriptions on our website.

8. Intellectual Property

All content, including text, images, logos, and design elements on the Lett-uce Love website, is the intellectual property of Kukus Restaurant LLP and is protected by copyright laws. You may not copy, reproduce, or distribute any content from this website without our express permission.

9. Limitation of Liability

Lett-uce Love will not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or consumption of our products. Our maximum liability, in any case, will be limited to the value of the order placed.

10. Amendments to the Terms

We reserve the right to update or modify these terms at any time. Any changes will take effect immediately upon being posted on our website. It is your responsibility to review these terms regularly.

11. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Mumbai.

12. Contact Us

If you have any questions about these terms, please reach out to us at support@lettuceloveofficial.com or call us at +91 9152449090.